Our mission, vision and purpose

Our mission, vision and purpose Our vision: For our customers to settle at home, live well and realise their potential. We want people’s experience with us to be a joy and for our impact to be long term. Our mission: To be a high-performing, sustainable organisation providing services that are valued by our customers. Our […]

Tell Us More

Tell Us More Making sure we have accurate and up to date information about our customers helps us to offer services that meet your needs. Our Tell Us More survey gives you the opportunity to share information about you and your household. We’ll use information from the survey to make improvements to our services and […]

Child safeguarding policy

SYHA Child Safeguarding Policy Download our Child Safeguarding Policy [PDF, 19 pages] This policy sets out of SYHA’s approach to working with safeguarding and our responsibility to safeguard and promote the welfare of children, young people and vulnerable adults in our community; to ensure that they live safely, free from abuse and neglect. The Safeguarding […]